Everything you need to know about shipping, tracking, and Disney's latest reboot.
Ship My Skin Care
Same Day Dispatch
If you place your order before 12pm (AEST) on a weekday it’ll zing off to you on the same day.
(Excludes public holidays and times of zincredibly high-demand. During these times it may take up to 48 hours for our warehouse wizards to complete a mid-range spell to get your order prepared and sent off to you.)
Due to COVID-19 we might experience processing or delivery delays. We will do our best to keep you in the loop and to ensure your order gets to you as quickly and safely as possible.
We are still sending internationally, but orders can take up to four weeks to arrive, depending on the location.
All regular and express parcels are sent as Authority to Leave parcels so that no signature is required. Phew. How annoying are signatures.
Free Standard Shipping!
For orders over $59 within Australia.
Free Express Shipping!
For orders over $125 within Australia.
Free Shipping To NZ!
On orders over $95.
Standard Tracked Shipping
Perfectly respectable tracked delivery within Australia: $9.
Express Tracked Shipping
Fancy and fast Express Post delivery to selected areas within Australia: $12.
Air freight to anywhere in New Zealand: $9.
Air Freight to anywhere in the UK, duties and taxes included: $16.
Air freight to any country other than Australia, US or New Zealand, but not other planets unfortunately: $16.
Want to get your hands on Go-To in the US?
Hop over to our shiny US website for fast, cheap shipping, and a specially curated product range.
Note! Orders sent to destinations outside of Australia may incur additional tax and/or customs charges when they arrive. Please check any import fees you may be liable for before ordering. Deal? Deal.
How Long Will It Take?
Typically 1-2 business days. However, due to COVID-19, Australian orders may take up to a week.
Typically 2-3 business days. However, due to COVID-19, NZ orders may take up to two weeks.
All other international customers
Typically 10-14 business days. However, due to COVID-19, international orders may take up to four weeks.
Track Your Order
WHERE IS YOUR DANG SKIN CARE?! Ooh, ooh, we know! Ask us! Better yet, click below for full tracking details:
Just pop in the tracking number from your shipping confirmation email. It should look something like this: FDGS11111111. Boom.
*All postage and handling prices above are AUD unless otherwise stated