Terms Of Use

Some boring but important legal stuff.

Who We Are


This website is operated by Go-To Skincare Pty Ltd ACN: 165 221 296


Your Agreement


Your use of this website means that you have agreed to the following terms of use. Please note we may change these terms of use at any time, without telling you. If we make a change, the next time you use this website will mean you agree to the amended terms of use.


Our Services


We are proud of what we have achieved and the reputation we have, so we’ll do our best to prevent any delays or interruptions to the website, but we cannot promise that the website will be available at all times. We may stop the operation of part of the website or all of it, at any time and without telling you. However, we will not be responsible for any loss, cost, damage or liability that may arise as a result. We try to make sure the content on the website is accurate, but we do not guarantee this. The content is also general in nature and does not constitute advice in any way.


Some Don'ts


You must not:

  1. Use the website for anything that breaks the law or infringes someone else’s rights;
  2. Post or send any material via the website which harms anyone else or use the website to send unsolicited messages; and
  3. In any way tamper with the website or transmit any viruses via the website.

Some Dos


You must:

  1. Add chicken salt to your hot chips.
  2. Always.

Intellectual Property


The content and design of this website is all subject to copyright, which we reserve and own (or use under licence from someone else). Your browser (by its usual operation) may make a temporary copy of the website, and that’s fine by us. Also, to the extent we allow you to share parts of this website via social media, please feel free to do so. Other than that, you must not copy, adapt, store, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services on this website. If you wish to do any of these things, you must get our written permission first.


Third Party Links


This website may contain links to other websites which we do not control, so we’re not responsible for the content of those websites. Although we would typically approve of the content contained in those links, we do not endorse, provide any warranty or take any responsibility for any aspect of those websites or their content. Those links are provided for convenience only and may not remain current and you use them entirely at your own risk.


Email Communication


When you accept these terms and conditions we will automatically subscribe your email address to the Go-To member newsletter. This keeps you updated with new features, offers, promotions and partnerships. You can unsubscribe from this at any time of course.




This website uses Geolocation scripts to determine the country you’re browsing from to provide a more customised experience. Your Geolocation data is not stored by our website.




We rely on you to comply with these terms of use, so if we suffer loss or damage or incur any costs because you breach these terms, you agree to indemnify us for those losses, damages and costs. You also indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of your use of the website.




All material on the website is provided to you without warranties of any kind, including warranties of merchantability and fitness for purpose. We do not warrant that the website or the website server are free of viruses or any other harmful components.


Limitation Of Liability


To the extent allowed by law, we exclude all liability to any person for loss or damage of any kind arising from or relating to the use of this website or the materials on this website. Where any law implies a warranty into these terms of use which may not be excluded, then to the extent the law allows us, our liability for breach of the warranty will, at our option, be limited to the supply of the goods or services again or (where applicable) repaired or replaced; or paying the cost of having them supplied again, repaired or replaced.


Applicable Law


These terms of use are governed by New South Wales law and if there’s a dispute concerning these terms of use, the courts in New South Wales will determine the outcome.


Contact Us


If you have any questions relating to these terms of use, please contact us by emailing info@gotoskincare.com.


Charity Donation


$1 charity donations are non-refundable.

In the instance the $1 donation increases the total order cost over the free shipping threshold, free shipping will not be applied.



Limited Edition Father's Day Set

Our Limited Father’s Day set is limited to one free pair of socks per set. The set is not available via our US website, the Go-To App, Mecca (AUS/NZ), or Sephora (US). It is available from gotoskincare.com while terrifyingly limited stocks last, and it makes a tremendous gift. (According to us.)

Free Hair Clip Giveaway

Our free hair clip giveaway is limited to one per order, and is, quite frankly, adorable. Available internationally via gotoskincare.com from 8am Thursday 15th Augustwhile terrifyingly limited stocks last, and that’s it. The offer is not available from the Go-To app, Mecca (AUS/NZ), Sephora (US), or Genovia (fake) (unfortunately). The Go-To Hair Clip is also not available with purchases of e-Gift Cards. (Soz.) (The clips are don't fit in emails.)

The Lot Instagram Competition

  1. Competition open internationally. Woo!
  2. One entry per person, and that’s it.
  3. Promotion starts Monday 19th August 2019 and entries close on 26/08/19.
  4. To enter you MUST share a photo with your Go-To hair clip, using the hashtag #GoToAndYou.
  5. The winner will receive ONE The Lot at $321 AUD. (The prize is not transferable, exchangeable, or available for drinks next week.) (It also can’t be taken as cash.) (Sssssneaky.)
  6. Winners will be notified via carrier pigeon. ("Instagram DM.")

This competition is in no way sponsored, endorsed or administered by, or associated with Instagram. (Probably because @zuck wanted to enter himself.)