Where can I buy Gro-To?
Exclusively here! It’s fast, easy, to-your-door-y! We offer speedy shipping and refunds. You can read all about it here.
How do I check on my order?
We’ll send you an email with a link to your tracking info once your goodies have been despatched. Link not working? Don’t worry! Just shoot an email to firstname.lastname@example.org and they'll give you detailed tracking info.
Can I change or cancel my order once I've placed it?
If you want to change your order please email email@example.com with your order details as soon as possible and we will try and help, however our warehouse elves may have already sent it out. (They can't help it! They love to be efficient! It's not their fault!) Unfortunately once the order has been shipped, it's yours. Please check out our super simple returns and refunds policy here.
Will you ship to me internationally?
Are you kidding? We'd LOVE to! Our Australian Warehouse ships everywhere except the US, Mexico, Canada, Puerto Rico and Central America. Want to get your hands on Gro-To over there? Head over to our US website for speedy shipping and far less kangaroo references!
How do I contact Gro-To?
If your tin and string isn't working, please try firstname.lastname@example.org.
Can I order by telephone?
No. Sorry. We have arrogantly chosen to make Gro-To a 100% online business.
What if an item is out of stock?
You will be alerted that we're out when you try to buy it, OR if we run out after you've already placed your order we will apologise profusely and then offer you the option of waiting until it's back in stock, another product or a refund.
What payment methods does grotoskincare.com accept?
Visa, Mastercard, American Express, PayPal and Afterpay. We sadly no longer accept bubblegum as payment, due to it being a very silly idea.
When can I expect my order?
It will depend on which postage and handling option you selected at check out. See all of our Postage & Handling options here.
What about refunds and returns and stuff?
Yes, we offer all of this, please read in fascinating detail here.
Is it safe to use my credit card on grotoskincare.com?
Absolutely. We securely encrypt your data using a Comodo 128-bit security certificate to ensure your details and life savings are 101% safe-as, always. You can find out more about the certificate we use to encrypt your data by clicking on the padlock icon in your browser when accessing a secure page.
Will you give out my details to third parties?
Oh, totally! We feel you could really do with a penis enlargement and a fast-tracked college degree. Less hilariously: NO. Never. Gross.